VMD-L Mailing List

From: MyLinkka (mylinkka_at_gmail.com)
Date: Wed May 20 2009 - 05:29:22 CDT

Him John,

Thank you for the helpful information.

First I confirm that on my desktop PC, after uninstalling the old
version (1.8.6) and reinstalling the
beta 3, the problem was gone! Apparently, beta3 doesn't like his older
brothers.

I did the same procedure on my laptop, but no luck there. Currently I
have only beta 3 installed
and it cannot start still. Here are the information for this laptop
including graphics card info:

  Model: HP EliteBook 8730w
  Type: Mobile
  Manufactured by: Hewlett-Packard
  BaseBoard ID: 30EC
  TPM: IFX Infineon Trusted Platform Module 1.2
  Bios Version: HPQOEM - f
  SMBIOS Version: 68PAD Ver. F.08 (2008-09-26)
  Graphics Card: NVIDIA Quadro FX 2700M
  Graphics Driver: 185.85
  Operating System: Microsoft Windows XP Professional
  Service Pack: 3

The driver for the graphics card I've tried are:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=3784202&prodNameId=3784204&swEnvOID=1093&swLang=13&mode=2&taskId=135&swItem=ob-70306-1
<http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=3784202&prodNameId=3784204&swEnvOID=1093&swLang=13&mode=2&taskId=135&swItem=ob-70306-1>
and
http://www.nvidia.com/object/quadro_fx_notebook_winxp_185.85_whql.html

I think this are the latest. Please check if these drivers are causing
the problem. Thanks!

ting

John Stone wrote:
> Hi,
> Which NVIDIA driver version are you running? This sounds like an
> OpenGL driver bug to me, since I don't get a crash on either my
> NVIDIA-equipped test boxes at the lab, or an an old laptop with
> an outdated ATI chipset.
>
> I've had two other people tell me that they have encountered a
> crash with the beta, having the exact driver information
> for affected machines will be very helpful so I can report bugs
> the GPU vendors.
>
> Cheers,
> John Stone
> vmd_at_ks.uiuc.edu
>
> On Tue, May 19, 2009 at 12:14:34PM +0200, MyLinkka wrote:
>
>> Hi,
>>
>> I'm eager to try out the new Beta version. 2 days ago, I installed 1.8.7
>> beta 2 on both my laptop and
>> desktop PC. Beta 2 crashes on the laptop but worked on the PC. Both
>> computers have Nvidia graphics
>> card (FX2700M and Geforce 8600 GT). Today I installed the latest beta
>> 3 on both. Sadly beta 3
>> crashed on both computers! Before install beta2, I didn't install any
>> software or update drivers.
>> That's why I turn to this mailing list, cause I think it is almost for
>> sure an issue from vmd.
>>
>> The symptom is the same. After starting vmd, first the console window
>> showed, it seems fine and
>> it listed information and capability of my graphics card. Then the 3D
>> window popped up, I could
>> see the 3D texts and the axes at the corner. (my feeling it the OpenGl
>> context and scene had been
>> created without problem.) Finally it's the turn of the main control
>> windows, I can see the window
>> frame, but before the contents (menus,buttons) could be seen the program
>> crashed.
>>
>> on my laptop, the system report a "the memory could not be 'read'"
>> error. On the PC,
>> an error happend at offset 0x00028c0d in ntdll.dll.
>>
>> BTW, vmd 1.8.6 work perfect on both computers.
>>
>> Could anyone point me what to do? Is there a way to generate a startup
>> log file to address the error
>> source?
>>
>> thanks!
>>
>> ting
>>
>
>